FORMS OF PAY & SAFETY
Diamond ReVita is very big on Trusted & Secure Payment options. No card information is ever saved at Diamond ReVita and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed through PayPal which is a secure form of payment. You do not need a PayPal account to use their payment service. We accept American Express, Discover, Master Card, and Visa as processed via PayPal method of payment for online orders. We also accept cash in person at one of our designated outlets. We do not except checks or money orders. We at Diamond ReVita take many active steps to ensure the absolute safety of your credit card and personal information. Diamond ReVita does NOT keep credit card information on record.
PAYMENT, ORDERING & GUIDELINES INFORMATION
To make purchases through the Diamond ReVita (diamondrevita@gmail.com) PayPal Services, you must submit credit card information. You represent and warrant to Diamond ReVita and PayPal that such information is true and that you are authorized to use the payment instrument. You will promptly update your account information with any changes (for example, a change in your email address, billing address or credit card expiration date) that may occur. You authorize Diamond ReVita to use any updated credit card information submitted by your credit card company directly to PayPal. Diamond ReVita reserve the right to change prices & fees to purchase items due to our occasionally sales & special promotions, however the fees will not apply to your order if you placed & purchased an order before the price change. Services after the price change becomes effective, constitutes your agreement to pay the changed amount if order is not paid for before price change.
States Available For Shipped Orders
We only ship to PayPal confirmed addresses. A confirmed address is one that has been established by PayPal as belonging to the PayPal account holder. In most cases, when a buyer’s credit card billing and shipping addresses are the same, the address is considered confirmed.
How Orders Are Shipped
Orders are shipped via (depending on size & weight of order) USPS, FedEx, UPS, Priority Mail or Express (third day delivery with an additional fee) with signature confirmation.
Order, Shipped & Received Timing
Please allow up to 10 business days for your order. Upon confirmation of a cleared payment, your order is then processed within 2 days. Orders are then shipped with an estimated delivery time up to 10 business days, 3 – 5 business days for priority and 2 – 3 business days for express for the required Postal fees. Depending on your location (State & Country) you may get your order as early as 5 business days.
Paying By Check
We currently do not accept checks.
COD Orders
We do not allow COD orders.
Returns & Exchange Requirements Policy
Due to the nature of our products, we do not take returns & all sales are final.
Placing Orders & Check Out
Please make sure you review your order such as product & quantity, etc. to assure your order is accurate. Once your order has been processed, you cannot cancel your order. Once an order is placed, it is immediately entered into our processing system, and cannot be canceled or changed. Due to certain circumstances, your order may be specified differently only by management, though not guaranteed. All orders must be placed online through our website via PayPal. It is the customer's responsibility to provide a correct shipping address at the time of checkout. Please be sure to check your delivery address before submitting your order. If your order is shipped to an inaccurate or invalid address, we will not replace your order until the package has been returned to our company. You will then have to pay another full shipping fee.
MISSING, LOST OR STOLEN DELIVERIES
Please be sure that your delivery address is a safe & secure location. Diamond ReVita is not responsible for stolen package upon confirmed delivery from USPS, FedEx, UPS, Priority Mail or Express. If your package is missing after the 10 business days window, please checked the tracking of your order, file a claim with the carrier, and also send us an email so that we can help you resolve this matter as a courtesy for our customers.
PRICING & CURRENCY CONVERSION
All prices listed on the website are in (US) dollars. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that you will be charged. Please note, we cannot be held responsible for any discrepancies caused by exchange rate fluctuations.
Tracking Your Order
You will receive an email with your tracking number announcing that your order has been shipped. Please visit www.usps.com to track your order package. You may sign in to your PayPal account and you will have the ability to review all of your past orders placed with us. By clicking on the order number you will find specific details, such as order status, for that order.
Contacting Us
Feel free to contact us via email, if you have any questions. Our email address is diamondrevita@gmail.com